Privacy Policy

This Privacy Policy describes how 8678014 Canada Incorporated, doing business as SENAME Digital ("SENAME Digital," "we," "us," or "our"), collects, uses, and protects your personal information when you interact with us through our website, booking forms, and messaging programs.

1. Information We Collect

When you submit a form on our website, book a consultation, or otherwise opt in to receive communications from us, we collect information such as your name, phone number, email address, and any details you provide about your business or service needs.

2. How We Use Your Information

We use your information to:

- Send appointment confirmations and reminders for booked consultations

- Respond to service inquiries you submit through our website

- Send occasional marketing messages regarding our services to those who provide secondary consent

Message frequency varies based on your interactions with our service.

3. SMS Messaging Program

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services required to deliver your messages.

Consent to receive SMS messages is collected through two distinct, non-pre-selected checkboxes on our booking form, allowing you to choose independently between transactional messages and marketing messages. You may opt out of SMS messages at any time by replying STOP, or request help by replying HELP.

4. Regulatory Compliance

SENAME Digital is a Canadian company and complies with Canada's Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA) in how we collect, use, and disclose your personal information, and in how we obtain and maintain consent for commercial electronic messages, including SMS.

Where a message is sent to a recipient with a United States phone number, that message is also subject to the U.S. Telephone Consumer Protection Act (TCPA) and applicable wireless carrier guidelines. In all cases, we collect express consent before sending marketing messages and honor opt-out requests immediately.

5. Age Restriction

By opting into our SMS services, you represent that you are at least 18 years of age.

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption for form submissions.

7. Your Choices

You can update or correct your information, or request that we stop contacting you, by replying STOP to any SMS message or by contacting us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

SENAME Digital (8678014 Canada Incorporated) 1408-45 Wynford Heights Crescent North York, ON M3C 1L3, Canada

Phone: +1 647-697-8004 Email: [email protected]